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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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Learn how Solutionreach drives patient engagement and efficiency for:

So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5-Percent-2-1
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

Asset 78
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10-Percent-2
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care

Leading healthcare organizations trust Solutionreach for patient communication.



Why should YOU?

At the forefront.
 
1st
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 

“Solutionreach just makes everything so easy. Patients love the texting option, and I don't have to spend so much time on the phone trying to fill open chairs. Love it!!”

Dental practice
Ashland, KY

“We have used many other reminder type programs. We have seen the results with Solutionreach. That is why we are back with Solutionreach after having been disappointed with other patient management programs.”

Vision practice
Yucca Valley, CA

“It makes your recalls consistent. People like texting. You no longer have to dedicate a person to call the patients. Our practice has grown a considerable amount since implementing. Patients think it's really hi-tech and modern. I could go on.”

Vision practice
Charlotte, NC

“It does the work of two additional employees for less than $400 a month. Love the appointment confirmations and reminders our patients get and the ability for our patients to text us. It is a fantastic product!”

Dental practice
Bermuda

“It does everything we need and more! They're always making improvements based on your feedback too.”

Dental practice
Tucson, AZ

Join the Solutionreach Community

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Resources

Recent Posts

See more posts
Setting Patient Expectations: Reduce Frustration Through Patient Communication
We’ve all been there. You're trying in the most professional way to assist a patient who (no matter what you say or do) is irritated, flustered, and exasperated at every turn of their care journey. ...
January 12, 2023
The Biggest Challenges Facing Practices Heading Into 2023
When talking to a medical practice manager recently, the person told me that the past couple years have been some of the hardest years they have ever experienced in healthcare. No doubt much of this ...
January 05, 2023
Happy Holidays From Solutionreach!
We wanted to wish you and your entire practice staff the happiest of holidays this season as we close out 2022 and head into 2023. It's a great time to celebrate with family and friends, participate ...
December 20, 2022
5 Gotta-Have-’Em Metrics to Amplify Your Practice’s Success
“It was the best of times; it was the worst of times … , ” wrote author Charles Dickens in his classic novel, “A Tale of Two Cities.” While it’s certainly not the worst of times for most healthcare ...
December 13, 2022
How to Tackle Inflation by Boosting Your Practice’s Revenue
If you’ve done a double-take recently when eyeballing your grocery bill, gassing up your car, or pretty much buying anything, you’re far from being alone. Record inflation is a nasty bite out of ...
October 04, 2022
5 Tantalizing Tips to Get Your Practice More Patients
Nothing quite electrifies practice management like consistently seeing a stream of new patients coming through your front door. In an increasingly more competitive market, your ability to grow your ...
September 27, 2022
September Is Office Manager Appreciation Month!
Often the most unsung hero at your healthcare practice is—you! You’re putting in long hours and making huge personal sacrifices to ensure your practice operations run as smoothly and profitably as ...
September 15, 2022
Check Out How Dental Practices Can Maximize Revenue & Beat Inflation on 'Becker's Dental'
Our article, "How to Maximize Revenue During Inflation Without Increasing Fees," was published last week on Becker's Dental + DSO Review. Check it out and learn more about your dental practice or DSO ...
September 06, 2022
How to Tackle Inflation by Boosting Your Practice’s Revenue
If you’ve done a double-take recently when eyeballing your grocery bill, gassing up your car, or pretty much buying anything, you’re far from being alone. Record inflation is a nasty bite out of ...
October 04, 2022
5 Tantalizing Tips to Get Your Practice More Patients
Nothing quite electrifies practice management like consistently seeing a stream of new patients coming through your front door. In an increasingly more competitive market, your ability to grow your ...
September 27, 2022
September Is Office Manager Appreciation Month!
Often the most unsung hero at your healthcare practice is—you! You’re putting in long hours and making huge personal sacrifices to ensure your practice operations run as smoothly and profitably as ...
September 15, 2022
5 Must-Have ‘Patient Tech’ Features Your Practice Needs to Succeed
If it seems like it’s getting trickier to keep up with the speed and pace of change in healthcare today, you’re not alone. Patient communications technology, and the way practices and patients use ...
July 12, 2022
How to Tackle Inflation by Boosting Your Practice’s Revenue
If you’ve done a double-take recently when eyeballing your grocery bill, gassing up your car, or pretty much buying anything, you’re far from being alone. Record inflation is a nasty bite out of ...
October 04, 2022
5 Tantalizing Tips to Get Your Practice More Patients
Nothing quite electrifies practice management like consistently seeing a stream of new patients coming through your front door. In an increasingly more competitive market, your ability to grow your ...
September 27, 2022
September Is Office Manager Appreciation Month!
Often the most unsung hero at your healthcare practice is—you! You’re putting in long hours and making huge personal sacrifices to ensure your practice operations run as smoothly and profitably as ...
September 15, 2022
Patients Want Telehealth to Stay a Handy Care-Delivery Option
In the last couple of years, we became conditioned to new realities of how we interact with the world out of poor necessity. Whether it was virtual work meetings, work-from-home offices, or ordering ...
July 14, 2022
Setting Patient Expectations: Reduce Frustration Through Patient Communication
We’ve all been there. You're trying in the most professional way to assist a patient who (no matter what you say or do) is irritated, flustered, and exasperated at every turn of their care journey. ...
January 12, 2023
The Biggest Challenges Facing Practices Heading Into 2023
When talking to a medical practice manager recently, the person told me that the past couple years have been some of the hardest years they have ever experienced in healthcare. No doubt much of this ...
January 05, 2023
Happy Holidays From Solutionreach!
We wanted to wish you and your entire practice staff the happiest of holidays this season as we close out 2022 and head into 2023. It's a great time to celebrate with family and friends, participate ...
December 20, 2022
5 Gotta-Have-’Em Metrics to Amplify Your Practice’s Success
“It was the best of times; it was the worst of times … , ” wrote author Charles Dickens in his classic novel, “A Tale of Two Cities.” While it’s certainly not the worst of times for most healthcare ...
December 13, 2022

Upcoming Events

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Latest News

See more news
Read "How Physicians Can Humanize Virtual Care" on Medical Economics
October 20, 2021
Insight into how patient communication software works
October 15, 2021
Now on DentistryIQ, How to Communicate Safely and Effectively During COVID-19
October 15, 2020
Read Using AI to Streamline Admin Tasks on Dental Economics
February 13, 2020
Read Growing the Number of Online Reviews on EyeWorld
March 03, 2020
New on IDH, AI: The Unexpected Trust-Building Tool in Healthcare
February 10, 2020
Read Practices to Ensure the Best Communication on HCP LIve
July 07, 2020
You're Reopening: Here's What Patients Need to Know Now on Health IT Outcomes
June 01, 2020
Read "How Physicians Can Humanize Virtual Care" on Medical Economics
October 20, 2021
Insight into how patient communication software works
October 15, 2021

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