If we can’t find the best research, we do it ourselves.

You want the latest and greatest information on what patients want. So do we.

We’ll get you the best resources and insights so you can always be one step ahead.

We were looking for the best research on what patients want, and we found that what was out there fell a bit short. So, we decided to do our own research on what patients want in their interactions with their providers. Best of all for you, we’ve been using what we learn to create a nearly endless supply of helpful resources.

Our recent Patient-Provider Relationship Study was just the beginning. We’ll continue to research what patients really want so we can help you provide it! Here are some highlights…

One in ten patients left their healthcare provider last year
Nearly 40 percent said they left because of a poor experience
One in three patients say they may leave their healthcare provider in the next two years
Patients want better communication and access
79 percent of patients say they want text messages from providers
73 percent of patients say they want to text message providers

We don’t just attend tradeshows and conferences—we’re often the ones asked to do the talking. In any given month, you can find someone from Solutionreach, one of our partners, or one of our customers sharing their expertise and best practices at important events across the healthcare industry. Find out where we’ll be next.

Who gets the problems you face on a day-to-day basis better than your peers? The SR Community is made up of thousands of practices just like yours.

In the SR Community, you can share ideas, bounce questions off one another, and generally make life a whole lot better.

We know everyone can’t get to those conferences and events, so we also share our insights on the industry and best practices in a wide range of industry publications. We publish more than 50 articles a year on the PRM topics that matter to you. Read some of the most recent articles on our news page.

Blog

If we can’t find the best research, we do it ourselves.

We’ll get you the best resources and insights so you can always be one step ahead.

Our Research

Tradeshows & Conferences

Who gets the problems you face on a day-to-day basis better than your peers? The SR Community is made up of thousands of practices just like yours.

In the SR Community, you can share ideas, bounce questions off one another, and generally make life a whole lot better.

Thought Leadership

12 Must Have Features in Patient Relationship Management Software

There are lots of different option out there when it comes to choosing patient relationship management software for your healthcare practice. Use this simple checklist to help you pick the right PRM software for your practice.

Blog

Stay in the know.

If we can’t find the best research, we do it ourselves.

We’ll get you the best resources and insights so you can always be one step ahead.

Our Research

Tradeshows & Conferences

Who gets the problems you face on a day-to-day basis better than your peers? The SR Community is made up of thousands of practices just like yours.

In the SR Community, you can share ideas, bounce questions off one another, and generally make life a whole lot better.

Thought Leadership

12 Must Have Features in Patient Relationship Management Software

There are lots of different option out there when it comes to choosing patient relationship management software for your healthcare practice. Use this simple checklist to help you pick the right PRM software for your practice.