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Customer success is our top priority.

We’ve heard it all.
We’ve seen it all.
The result? An onboarding and ongoing process that works.

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Your practice will get a tested onboarding process along with ongoing support.

No practice intimidates us. We’ve seen so many different situations that there’s no such thing as a curveball for us. We’ve used our experience with over 52,000 practices to create an onboarding and ongoing process that works. It’s a proven path to success.

When You're Considering...

Success starts well before a practice even decides to partner with us. Practices should be laser-focused on achieving their goals, because we’re definitely going to be. We’re looking for partners who are ready to roll their sleeves up and get to work. This only works when we work together.

When You're Onboarding...

Once you decide to partner with Solutionreach, this really gets fun. You have to be “all-in” for this to work, but a success coach will guide you through our FastTrack™ process to get you up and running using our proven onboarding success formula. Trust us on this. We have onboarding reps who have individually worked with as many as 800 practices to start their Solutionreach journey. 800!

Solutionreach Provides Revolutionary Customer Success

Dr. John Flucke from Lee’s Summit Missouri, shares his experience with Solutionreach’s customer service.

 

When We're Ongoing...

Our—and your—work isn’t over once the onboarding process is finished. Join our community of 35,000 members and counting to access hundreds of articles and videos and share best practices. Sign up for our blog. Attend our customer education webinars. Watch for the regular updates and new products and features that our product team develops based on feedback from customers just like you.

Discover the secret sauce of patient satisfaction

Compassion based care has been found to have an astounding effect on both patients and practices.

How can you bring compassion back to the forefront of your practice?

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