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Say goodbye to no-shows.

Automate patient communication for appointment reminders, recalls and more.

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Dermatology Appointment Reminders

Appointment reminders help dermatology patients keep up with their multiple visit treatments. Whether it's scar removal or treating sun-damaged skin, keep your patients coming back with reminders in the palm of their hands.   

With the most advanced and intelligent appointment reminder system on the market, you can send automated appointment reminders to all patients through email, text, or phone calls. The messages are personalized for each patient based on the type of appointment scheduled and include appointment-specific information or instructions. And with two-way texting, patients can respond to the reminder to confirm the appointment or ask a question. 

Appointment reminder messages have been shown to greatly reduce the number of missed appointments for dermatologists, and with Solutionreach, it's all automated. So you get the benefits of sending the message without spending hours doing it.

Learn more about Solutionreach appointment reminders

SR Conversations

Every dermatology practice needs to communicate with their patients. And now, with SR Conversations, it's super easy. Categorize incoming texts and know which ones need your immediate attention. And because it is a cloud-based software, you can connect whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant. 

With texting patients don't have to download an app or register for a portal and they can send images of skin concerns or new insurance and billing information. 

For patients, communication’s never been easier. Just text and get answers. How awesome is that?!?

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Are you sending text appointment reminders to patients?

If not, you should be. Here are three big reasons why:

  1. 95% of Millennials say they want to receive text message appointment reminders and other texts from your office.
  2. The preference for appointment reminder text messaging extends to older generations as well. Two-thirds of Boomers want texts from their providers.
  3. More options = better communication. Add our text appointment reminder service to email and voice calls to totally meet patient preferences.
 

“Solutionreach has absolutely streamlined our ability to communicate with our patients.”

- Joy Trotter, Manager, Aspen Dermatology

 

Dermatology Recall and Recare

Skin care patients often have tons of follow-up appointments. Solutionreach has created a way you can automate your skin care reminders and recall messages to keep patient volume high and revenue flowing.

  • Proactive messaging – It can be hard to send recall messages to patients before they are due for an appointment. Solutionreach takes care of this for you by managing appointment records and automatically sending recall messages to patients who need them.
  • Customizable settings – Everyone's skin is slightly different. You work hard to treat each patient as an individual. Now that customization can carry through to your messaging. With the Solutionreach platform, you can customize the text and design of patient recall messages to meet the needs of your practice.
  • Simplified scheduling – Recall messages sent with a clickable appointment scheduling button streamlines the scheduling process. Instead of your staff spending time scheduling appointments, your patients can fill your schedule themselves.

Dermatology Payment Reminders

Who likes calling patients and asking them to send in a patient?? Not only is it time consuming, but it can feel uncomfortable as well. 

With the Solutionreach platform, you can set up automated payment reminders. These reminders have been shown to drastically reduce the amount of time spent on this necessary task. Notification schedules can be customized for individual patients, and the messages will be sent via email to each patient.

What makes an optimal patient education program?

Learn the key pieces of a great one in our white paper.

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