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Cosmetic and Plastic Surgeons, let's put an end to no-shows.

Automate patient communication for appointment reminders, recalls, and more.

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Cosmetic and Plastic Surgery Appointment Reminders

Missed appointments—which run as high as 25 percent in the plastic surgery industry—are a problem simply because of the amount of lost revenue they cause.

With the Solutionreach platform, you can send automated aesthetic appointment reminders through email, text, or phone calls. These reminders can be personalized with patient-specific information or pre-appointment instructions based on the type of appointment scheduled.

Appointment reminder messages have been statistically shown to greatly reduce the number of missed appointments, and with Solutionreach, it's all automated. So you get the benefits of sending the message without spending hours doing it.

SR Conversations

Finally, you can categorize incoming texts and know which ones need your immediate attention—whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.

You can also have patients send images of how areas are recovering or insurance and billing info, all to your exsiting office phone number.

Patients don't have to download an app or register for a portal. The whole thing is just ridiculously easy. Just text and get answers. How awesome is that?!?

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Are you sending text appointment reminders to patients?

If not, you should be. Here are three big reasons why:

  1. 95% of Millennials say they want to receive text message appointment reminders and other texts from your office.
  2. The preference for appointment reminder text messaging extends to older generations as well. Two-thirds of Boomers want texts from their providers.
  3. More options = better communication. Add our text appointment reminder service to email and voice calls to totally meet patient preferences.
 

Cosmetics Recall and Recare

In the cosmetic industry, there are a lot of follow-up appointments. Making sure patients keep these appointments can be extremely time consuming. Solutionreach automates cosmetic appointment reminders and recall messages to keep patient volume high and revenue flowing.

  • Proactive messaging – In a growing practice, it can be hard to stay on top of every patient and send recall messages before they are due to be seen again. Solutionreach takes care of this for you by managing appointment records and automatically sending recall messages to patients who need them.
  • Customizable settings – The messages coming from your practice should stand out. Through the Solutionreach platform, you can customize the text and design of patient recall messages to meet the needs of your practice.
  • Simplified scheduling – Recall messages sent with a clickable appointment scheduling button streamlines the scheduling process. Instead of your staff spending time scheduling appointments, your patients can fill your schedule themselves.

Cosmetic Payment Reminders

Sending reminders to patients with outstanding balances is often a time-consuming (and dreaded!) task in practices, but you still have to do it.

With the Solutionreach platform, you can set up automated payment reminders, and drastically reduce the amount of time spent on this necessary task. Notification schedules can be customized for individual patients, and the messages will be sent via email to each patient.

What makes an optimal patient education program?

Learn the key pieces of a great one in our white paper.

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